What to do if My Boston Home’s Sump Pump Is Not Working

A sump pump is your home’s first line of defense against basement flooding and water damage, especially during heavy rains or rapid snowmelt. When it fails, you risk costly repairs, ruined belongings and even structural damage.

If your Boston home’s sump pump isn’t working, it’s important to act fast.

What to do when your sump pump stops working

Check the power source

The first thing to check is whether the sump pump is receiving power. Make sure the pump is plugged in and the outlet is working. Try resetting the circuit breaker or testing the outlet with another device. Sometimes, power outages or tripped breakers are the only issue.

Inspect the float switch

The float switch tells the pump when to turn on and off. If it gets stuck or tangled, the pump may not activate when water rises. Gently move the float to see if the pump starts. If it’s jammed or broken, it may need repair or replacement.

Look for clogs or blockages

Debris, dirt or gravel can clog the sump pit or the pump’s intake screen. Remove the pump from the pit and check for any visible blockages. Clean out the pit and the pump as needed. Also, inspect the discharge pipe outside for clogs or ice buildup, which can prevent water from exiting your home.

Listen for unusual noises

Grinding, rattling or humming sounds can signal a mechanical problem or a failing motor. If your pump is making strange noises, turn it off and avoid running it until a professional can inspect it. Running a damaged pump can make things worse.

Check for water in the basement

If your sump pump isn’t working, water may already be accumulating in your basement or crawl space. Move valuables and electronics to higher ground, and use towels, mops or a wet/dry vacuum to remove standing water, if it’s safe to do so.

Test the pump

Pour a bucket of water into the sump pit to see if the pump activates. If it doesn’t turn on, or if it fails to remove the water, the pump may have an electrical or mechanical issue that needs professional attention.

When to call a professional

If you’ve checked the basics and your sump pump still isn’t working, it’s time to call a licensed plumber. Sump pump repairs require specialized knowledge and tools. A professional can:

• Diagnose electrical or mechanical failures
• Replace faulty float switches or motors
• Clear stubborn clogs from pipes and discharge lines
• Recommend and install a backup system, such as a battery-powered pump
• Advise on whether repair or replacement is the best option

Ignoring sump pump problems can lead to serious water damage, mold growth and expensive repairs. Acting quickly protects your home and your peace of mind.

Why call Plumbers 911 Boston?

Plumbers 911 Boston is your trusted source for local plumbing contractor referrals. Here’s why you should choose us when your sump pump is not working:

• Licensed and Insured Contractors: We connect you with plumbers who are fully licensed, bonded, and insured.
• Extensive Training: Our network employs plumbers with over 10,000 hours of training and rigorous background checks.
• 24/7 Emergency Service: Water problems can’t wait. Our contractors are available any time, day or night.
• Expert Diagnosis and Repair: Professional plumbers will quickly find the cause of your sump pump trouble and provide reliable solutions.
• Peace of Mind: With Plumbers 911 Boston, you know your home is in capable hands.

Schedule sump pump service today

Don’t risk basement flooding or costly water damage by ignoring a broken sump pump. Call Plumbers 911 Boston for a referral to a trusted local plumbing contractor who will diagnose the problem and get your system running again.

Our affiliated licensed, bonded and insured contractors will guide you through the process and ensure all the plumbing work is done correctly. They employ highly qualified plumbers who receive over 10,000 hours of training and undergo rigorous background checks.